Shopping Policy

Welcome to Impactgiifts.io ! We are delighted to have you as our valued customer. Our Shipping Policy is designed to provide you with detailed information regarding the shipping process, delivery times, and any associated costs. Please read the following carefully to ensure a smooth and enjoyable shopping experience.

1. Processing Time: Orders are processed and dispatched within 1-2 business days (excluding weekends and holidays) from the date of purchase. Our team works diligently to ensure that your order is prepared accurately and efficiently.

2. Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost for your specific order during the checkout process before finalizing your purchase. We strive to offer competitive and transparent shipping rates.

3. Shipping Methods: We offer a variety of shipping methods to accommodate your needs. During the checkout process, you can choose from standard, expedited, or express shipping options, depending on your location and urgency. Please note that shipping times may vary based on the selected method and destination.

4. Domestic and International Shipping: We provide both domestic and international shipping services. International orders may be subject to customs clearance procedures, which can affect the estimated delivery time. Customers are responsible for any customs duties or taxes imposed by their respective countries.

5. Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the status and location of your package in real-time. Tracking information will be available as soon as the carrier processes the shipment.

6. Delivery Time: The estimated delivery time depends on the shipping method selected and the destination. Standard shipping typically takes between 5-7 business days, while expedited and express options offer quicker delivery. International orders may take longer due to customs procedures.

7. Delays and Exceptions: While we strive to deliver your orders within the estimated time frame, please be aware that unforeseen circumstances such as weather conditions, natural disasters, or customs delays may impact delivery times. 

8. Incomplete or Incorrect Addresses: It is essential to provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or non-delivery resulting from incomplete or incorrect addresses. Please double-check your shipping details before confirming your order.

9. Shipping Confirmation: A shipping confirmation email will be sent to you once your order has been dispatched. This email will include your tracking information, allowing you to follow your package's journey until it reaches your doorstep.

10. Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy. If you have any questions or concerns about your order, don't hesitate to contact our customer service team, who will be happy to assist you.

11. Contact Information: If you have any questions or require further assistance regarding our Shipping Policy, please contact our customer service team . We are here to make your shopping experience enjoyable and hassle-free.

Thank you for choosing Impactgifts.io. We appreciate your trust and look forward to serving you with high-quality products and exceptional customer service.